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Your data, your choice

Delete your account

You can delete your NeuralSpend account and the data in it at any time. Here is how, and exactly what happens.

Option 1: in the app (instant)

  1. 1Open NeuralSpend and go to Profile.
  2. 2Tap Delete account.
  3. 3Confirm. Your account and data are removed straight away.

Option 2: by email

Can't get into the app? Email us from the address on your account and we will delete it for you once we have confirmed it is you.

Email support@neuralspend.app

Have a paid plan? Cancel it first

Deleting your account does not cancel a Google Play subscription. Open Google Play, go to Payments & subscriptions, and cancel Neural Pro or Neural Max so you are not charged again.

Manage subscriptions in Google Play

What gets deleted

  • Your profile and sign-in details
  • All your accounts, transactions, budgets, goals, debts and recurring items
  • Documents you uploaded, such as receipts, statements and loan documents
  • Your subscription record with our subscription provider

Backups roll off within a short, limited period, and we may keep minimal records where the law requires it (for example consent and billing records). Details are in our Privacy Policy. Deletion cannot be undone, so export your transactions first from Profile → Export CSV if you want a copy.